Thank you for your reservation. We look forward to your upcoming vacation.
Although it is our desire to make everything great for your vacation, we understand that situations arise which may cause you to have to cancel your reservation. Red Sky Travel Protection Insurance can protect you from many unforeseen circumstances.
In the event you are diagnosed with COVID-19 and are prohibited from travel, Red Sky does cover loss due to illness. However, should you decide not to travel due to the possibility of contracting COVID-19, neither Red Sky nor Better Beach Rentals provides cancellation coverage. Your vacation cancellation will fall under normal cancellation policies.
Section 12 of the Vacation Rental Agreement Reads:
"CANCELLATION: All cancellations must be in writing; in the event of an emergency cancellation occurring one week or less before check-in date, a verbal cancellation will be accepted by phone, but must be followed up in writing verifying the telephone call. Tenant agrees that the total paid under this agreement will be forfeited if the property is not re-rented for the same period of time for the full amount. A cancellation fee of $55.00 plus any applicable taxes will be charged for all cancellations. Any amounts forfeited or charged for cancellation may be taxable. If property is re-rented, for the entire rental period at the full rate, the total paid, less the cancellation fee, other non-refundable fees and the travel insurance premium, will be refunded within 30 days after your reservation departure date. All refunds are paid in the same manner as received. Payments made through a 3rd party online travel agency, such as VRBO or Airbnb, will be refunded through the online travel agency and not from Better Beach Rentals. Agent will not be responsible for reimbursing any 3rd party fees that have already been paid out and the guest must seek reimbursement directly for the third party."